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Security

In our campuses and university centers, you can study and participate in educational, social, cultural, and sports activities in a safe environment that ensures your personal and academic development.
students
In our campuses and university centers, you can study and participate in educational, social, cultural, and sports activities in a safe environment that ensures your personal and academic development.

For your wellbeing, we promote an environment of respect and protection, free of risks against your health or safety. 

Our security system includes:

  • Security Officers in all our campuses and university centers, making constant rounds 24 hours a day, 7 days a week.
  • Dedicated telephone line, available 24 hours to report emergencies:   
    • Gurabo Campus- (787) 746-3008
    • Cupey Campus- (787) 766-2383
    • Carolina Campus - (787) 257-7333
    • Yabucoa - (787) 266-0255
    • Ponce - (787) 812-5001
    • Cayey - (787) 263-2177
    • Aguadilla - (787) 882-7070  
    • Bayamón - (787) 288-1100
    • Jayuya - (787) 828-1319
    • Barceloneta - (787) 884-4414
    • Cabo Rojo - (787) 255-2033
    • Santa Isabel - (787) 845-3050
  • Electronic surveillance cameras distributed throughout our campuses and university centers. 
  • Intercom system to facilitate mass communication during emergencies.
  • Gated access for vehicles and outside persons at all main entrances in each campus and university center. 
  • Modern lighting system in all buildings and parking areas.
  • Sophisticated security system and trained personnel to handle various types of emergency situations.
  • Rigorous and continuous cleaning and disinfection process in all areas.
  • Emergency alert system that notifies in case of emergencies through:  
    • Communicate directly with the university’s security guards.
    • Report dangerous situations.
    • Request a virtual escort from a university security guard.
    • Bulletins and messages via the official university email system.
    • Bulletins and voice and text messages via the Blackboard Connect platform.
    • Published notices in the News section of the university’s official social media accounts.
  • Conferences and training workshops for students, professors, and administrative employees on diverse subjects related to safety, prevention, and protection.

Protocols

Know how to protect yourself.

Crimes

  • Call 911 immediately to report a crime in progress, or criminal behavior, and notify campus security.
  • Do not get near, or try to arrest or stop the people involved.
  • Take action only if necessary, in self-defense.
  • If you’re safe, stay where you are until the police or campus security arrives. Otherwise, move to a safe place.
  • You should provide as much information as possible, including:
    • Type of crime.
    • Description of the people involved, including height, weight, gender, clothing they were wearing, and firearms, if you saw any.
    • Place of the incident.
    • If a vehicle was involved in the crime, identify in which direction it traveled.
    • Describe the vehicle, including color, year, make, model, and, if possible, tag or license plate number. Notify the campus security of other criminal activities, even if they are not emergencies. These may include acts that already happened, such as stolen items, car accidents, and other incidents. 

Fire, Smoke and Explosions

In case of fire, smoke, or an explosion:

  • Warn everyone around you about the danger.
  • Leave the room or classroom and close the doors as you exit.
  • Manually activate the fire alarm system as you evacuate the building.
  • Go outside and stay far away from the building – DO NOT USE THE ELEVATORS.
  • If you see smoke as you’re evacuating the building, walk as close to the ground as possible. If the evacuation route is blocked, identify an alternate route and use it to evacuate.

Call 911 from a safe place and tell the operator:

  • Name of the building.
  • Location of the fire.
  • Description of the fire, to the best of your knowledge.
  • All fires must be reported to the campus security, even fires that have already been put out.

If your clothing is in flames:

  • Stop, don’t run, lie down on the ground and roll around to put out the flames.
  • Wrap yourself up in a fire blanket if one is available.
  • Spray yourself with water in the security showers, if available.
  • Get medical help to treat any burns and bruises you may have.

If you’re trapped in a building:

  • If possible, seek refuge in a room or office with an exterior window.
  • Close all doors and windows.
  • Use clothing, towels, or paper to cover any gaps around doors to keep the smoke out of your area.
  • Try to stay as low to the ground as possible if the area is full of smoke.
  • If there is a phone, call 911 to report your location and situation.
  • Signal the rescue personnel outside the building. Yell and wave a bright-colored piece clothing at them. Stay where the rescue personnel can see you.
  • Stay calm, lie as low to the ground as possible, and be patient.

Fire Extinguishers:

  • Use a fire extinguisher if you know how it works and it is safe to do so.
  • If you are not trained in the use of a fire extinguisher, don’t use it and evacuate the premises.
  • Fire extinguishers are only good to put out small fires.
  • Make sure you have a clear evacuation route, in case you need to evacuate.

Extreme Weather Conditions

Storms:

  • Seek refuge inside a building or in a solidly built structure.
  • Avoid isolated small structures open to the weather.
  • Stay away from windows and doors, and from balconies, patios, or terraces.
  • Avoid using landline telephones. Use cellular or wireless phones.
  • Avoid touching any plumbing, it could conduct electricity during an electric storm.
  • Avoid contact with electrical equipment and cables. Before the storm, unplug all sensitive equipment.

Monitor university closings and special conditions:

  • The campus will contact you via the official text messaging and email systems.
  • Stay tuned to the radio and television news broadcasts.

Floods:

  • Follow the instructions given by state agencies.
  • Never drive over puddled water.
  • Never walk through or across running water.
  • Keep in mind that flash floods can happen in only minutes. If you are in a flood-prone area, move to higher ground.
  • Make sure you stock food and water for several days.
  • Monitor radio and television broadcasts to know about evacuations and other instructions from state and municipal agencies.

Tornadoes:

  • Seek refuge inside a building or in a solidly built structure if a warning was issued, or if you can physically see the tornado.
  • Go to a basement or an interior room on the lowest floor, preferably with no windows.
  • Closets, bathrooms and other interior spaces are usually the best option.
  • Stay away as much as possible from exterior walls.
  • Vacate your mobile home and seek refuge in a solid structure.
  • If you are in a vehicle, crouch down and make sure you stay below the windows.
  • If there is no refuge nearby, lie down in a ditch, or low spot in the ground, with your hands covering your head to protect it. Avoid expressways and bridges.

Active Shooter

Evacuate:

  • Keep in mind an escape route and an evacuation plan.
  • Leave your belongings behind.
  • Help others escape, if possible.
  • Evacuate independently if others do so as well.
  • Keep other people from entering the area.
  • Do not try to move the wounded.
  • As you evacuate, keep your hands visible.
  • Follow the instructions given by the police.
  • Call 911 when it is safe to do so.

Hide:

  • Try to stay out of the shooter’s sightline.

  • Protect yourself if you hear shots fired.

  • Do not limit your movement or evacuation options.

Si el tirador está cerca:

  • Close the door.
  • Hide behind a big piece of furniture (such as a filing or storage cabinet, or a desk).
  • Put your cell phone or locator in silence mode.
  • Stay calm.

As a last resort, take action:

  • Act as aggressively as possible.
  • Improvise any sort of weapon and/or throw solid objects.
  • Scream.
  • Have confidence in your actions.

If you have it, give the following information to the police or 911 operators:

  • Location of the shooter.
  • Number of shooters involved.
  • Physical description of the shooter(s), or type and color of clothing.
  • Type and number of firearms.
  • Number of potential victims and/or wounded people.

Reports and guidelines

The Office of Security and Surveillance works closely with the Dean of Student Affairs as part of our efforts to maintain a campus environment suitable for learning and peaceful coexistence.
students walking in campus
The Office of Security and Surveillance works closely with the Dean of Student Affairs as part of our efforts to maintain a campus environment suitable for learning and peaceful coexistence.

Student Right to Know and the Campus Security Act

To download the document, click on the year you’re searching:

Violence Against Women Reauthorization Act (VAWA Pub. Law 11-4, 2013)

To download the document, click on the campus you’re searching:

Directory

Your safety is paramount for us. Here is the telephone directory of numbers to call in case of an emergency.
students
Your safety is paramount for us. Here is the telephone directory of numbers to call in case of an emergency.

Gurabo Campus

MAIN CAMPUS 

  • Gurabo Campus (main switchboard): (787) 743-7979 
  • Emergency (direct number): (787) 746-3008 
  • UAGM’s Auxiliary Vice Presidency of Safety and Occupational Health: (787) 751-0178, ext. 6504, 6030
  • Dean of Students: (787) 751-0178, ext. 4200, 4201 
  • Student Wellness and Quality of Life: (787) 751-0178, ext. 4212 
  • Office of Security and Information: (787) 751-0178, ext. 4410, 4976 
  • Security Director: (787) 751-0178, ext. 4158, 4176 
  • Health Services: (787) 751-0178, ext. 4920

MUNICIPALITY

  • Caguas Municipality Police Headquarters: (787) 745-2020 
  • Gurabo Municipality Police Headquarters: (787) 712-2013/ (787) 737-2020  
  • Help Center for rape victims: (787) 765-2929  
  • Emergency Sytem: 9-1-1 

Cupey Campus

MAIN CAMPUS 

  • Cupey Campus (main switchboard): (787) 766-1717 
  • Emergency: (787) 766-2383
  • UAGM’s Auxiliary Vice Presidency of Safety and Occupational Health: (787) 751-0178, ext. 6504, 6030
  • Dean of Students: (787) 751-0178, ext. 6520, 6521, 6523 
  • Student Wellness and Quality of Life: (787) 751-0178, ext. 6323 
  • Office of Security and Information: (787) 751-0178, ext. 6508, 6911 
  • Security Director: (787) 751-0178, ext. 6504, 6205 
  • Health Services: (787) 751-0178, ext. 6546 

MUNICIPALITY

  • Cupey Municipality Police Headquarters: (787) 761-1454 
  • Metro Area Help Center for Rape Victims: (787) 765-2285 
  • Emergency System: 9-1-1 

Carolina Campus

MAIN CAMPUS 

  • Carolina Campus: (787) 257-7373 
  • Emergency (direct number): (787) 257-7333 
  • UAGM’s Auxiliary Vice Presidency of Safety and Occupational Health: (787) 751-0178 , ext. 6504, 6030
  • Dean of Students: (787) 751-0178, ext. 2200, 2201 
  • Student Wellness and Quality of Life: (787) 751-0178, ext. 2702 
  • Office of Security and Information: (787) 751-0178, ext. 3000, 2911, 3911 
  • Security Director (787) 751-0178, ext.2404, 2420 
  • Health Services: (787) 751-0178, ext. 3100

MUNICIPALITY

  • Carolina- Norte Police Headquarters: (787) 750-7417 / (787) 750-7423 
  • Carolina Municipality Police Headquarters: (787) 701-1111 
  • Carolina Integrated Security Center: (787) 769-4000 
  • Help Center for Rape Victims: (787) 765-2929 
  • Emergency System: 9-1-1

University Centers

  • Cayey (787) 263-2177 
  • Ponce (787) 812-5001/5002 
  • Yabucoa (787) 266-0255 
  • Aguadilla (787) 882-7070 
  • Bayamón (787) 288-1100 
  • Jayuya (787) 828-1319
  • Cabo Rojo (787) 255-2033 
  • Barceloneta (787) 884-4414 
  • Santa Isabel (787) 845-305