Imagen
Zoe Santiago Font
Catedrática asociada
Ph.D.
Hotel and Restaurant Administration
Disciplinas principales
Hospitality and Events Management
Intereses
AI, gestión hotelera y producción de eventos
Publicaciones
Rodríguez-Negrón, M. A., Sosa-Varela, J. C., Santiago-Font, Z., & Flecha-Ortiz, J. A. (2025). Customer journey perspective on tourism service experience. Academia Revista Latinoamericana de Administracion, 1-26.
Santiago-Font, Z. (2017). Competencies Required for Success at the Single and Multi-Unit Management Levels in Hotels (Doctoral dissertation, Oklahoma State University).
Certificaciones
CMP
