Imagen
Juan Carlos Sosa Varela
Juan Carlos Sosa Varela
Catedrático
Ph.D.
Negocios Internacionales
División Académica de Negocios, Turismo y Emprendimiento
Gurabo
(787) 510-9179
Disciplinas principales

Negocios Internacionales, Mercadeo, Metodología de Investigación y Teoría Organizacional

Intereses
negocios internacionales, estrategia global, mercadeo, comportamiento del consumidor, marketing digital, metodología de investigación avanzada, transformación digital, emprendimiento y sostenibilidad
Publicaciones

Noreña-Chavez, D., & Sosa-Varela, J. C. (2025). Impact of Big Data Analytics on Innovation Performance: The mediating role of team dynamics. European Business Review. Advance online publication. https://doi.org/10.1108/EBR-10-2024-0318 

Rodríguez-Negrón, M. A., Sosa-Varela, J. C., Santiago-Font, Z., & Flecha-Ortiz, J. A. (2025). Customer journey perspective on tourism service experience. Academia Revista Latinoamericana de Administración. Advance online publication. https://doi.org/10.1108/ARLA-12-2024-0346 

Bustamante, J. C., Sosa-Varela, J. C., Bullemore-Campbell, J., & Monje-Cueto, F. (2025). Leveraging CRM capabilities for enhanced relationship maintenance and performance: Empirical insights from Latin America’s business-to-business sector. Journal of Relationship Marketing, 1–34.
https://doi.org/10.1080/15332667.2025.2536925 

Regalado-Pezúa, O., Toro, L., & Sosa-Varela, J. C. (2025). "Identification of Digital Skills: A Study of Peruvian Tourist Businesses." Tourism Agility in Times of Crisis and Uncertainty 1: Between Technology and Society 11 (2025): 69-85.  https://doi.org/10.1002/9781394388295.ch5 

Regalado-Pezúa, O., Toro, L., Sosa-Varela, J. C., & Maruy, G. (2025). Digital competencies: Key drivers of digital transformation in Ibero-America. Management Research: Journal of the Iberoamerican Academy of Management. Advance online publication.
https://doi.org/10.1108/MRJIAM-09-2024-1598 

Noreña-Chavez, D., & Sosa-Varela, J. C. (2025). A comparative study on the impact of sustainable leadership and knowledge leadership on sustainable performance within the hotel industry. Peruvian Journal of Management, 1(1), 99-119. 
https://doi.org/10.26439/pjm2025.n001.7293 

Marcano Nieves, L.M., Sosa-Varela, J.C., Ortiz, M. and Montalvo, F. (2024), "Networking capabilities on organizational networking in entrepreneurial SMEs", Management Research, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/MRJIAM-11-2023-1485 

Amorós, J.E., Bonomo-Odizzio, A. and Sosa-Varela, J.C. (2024), "Guest editorial: Sustainable entrepreneurship: a new approach in Latin America and the Caribbean", Management Research, Vol. 22 No. 3, pp. 213-229. https://doi.org/10.1108/MRJIAM-08-2024-977 

Amal, M., Floriani, D.E. and Sosa Varela, J.C. (2024), "Guest editorial: Multilatinas in the era of uncertainties: a trajectory of different dependencies", European Business Review, Vol. 36 No. 1, pp. 1-11. https://doi.org/10.1108/EBR-01-2024-327 

Amorós, J. E., Leyva, J. C., Bonomo, A. R., & Sosa-Varela, J.C (2021). The Entrepreneurship Challenges in Latin America. European Business Review, Vol 33 (6), pp. 837-848, DOI 10.1108/EBR-10-2021-0225.

Ramirez Lozano, J.P., Rojas Valdez, K. and Sosa Varela, J.C. (2023), "Knowledge transfer in Peru microentrepreneurs. The effects on personal and business improvement", Journal of Entrepreneurship in Emerging Economies, Vol. ahead-of-print No. ahead-of-print. https://doi.org/10.1108/JEEE-12-2022-0377 

Amorós, J.E., Leiva, J.C., Bonomo, A. and Sosa Varela, J.C. (2021), "Guest editorial: the entrepreneurship challenges in Latin America", European Business Review, Vol. 33 No. 6, pp. 837-848. https://doi.org/10.1108/EBR-10-2021-0225 

Norman-Acevedo, E., Sosa-Varela, J. C., Bonomo, A., & Corona-Cabrera, V. (2019). Consumer culture studies, a glance at the literature’s contributions to the concept. Catálogo editorial, 13-40.

Sosa- Varela, J. C., Ramírez, E. M., & Svensson, G. (2020). RELQUAL-determinants on Satisfaction in Buyer–Supplier Relationship of Puerto Rican SMEs: An Abstract. In Marketing Opportunities and Challenges in a Changing Global Marketplace: Proceedings of the 2019 Academy of Marketing Science (AMS) Annual Conference (pp. 151-152). Springer International Publishing.

Sosa-Varela, J.C; Svensson, G. and Mpinganjira, M. (2019) ‘Validating trust and commitment as mediators between economic and non-economic satisfaction in Puerto Rican buyer-supplier relationships’, Int. J. Procurement Management, Vol 12 (4), pp. 391-409, https://doi.org/10.1504/IJPM.2019.101227 

Ferro, C.; Padin, C.; Høgevold, N.; Svensson, G. and Sosa-Varela, JC (2019) "Validating and expanding a framework of a triple bottom line dominant logic for business sustainability through time and across contexts", Journal of Business & Industrial Marketing, https://doi.org/10.1108/JBIM-07-2017-0181 

Larregui-Candelaria, G., Ortíz-Soto, M., & Sosa-Varela, J. C. (2019). Amor hacia la marca: una perspectiva de relación continua. Estudios Gerenciales, 35(152), 271-282. http://dx.doi.org/10.18046/j.estger.2019.152.3297 

Svensson, G.; Ferro, C.; Høgevold, N.; Padin, C. and Sosa-Varela, J. and Sarstedt, M (2018). Framing the Triple Bottom Line Approach: Direct and Mediation Effects between Economic, Social and Environmental Elements, Journal of Cleaner Production, Vol, 197 (1), pp 972-991. https://doi.org/10.1016/j.jclepro.2018.06.226 .

Svensson, G; Ferro, C; Høgevold, N.; Padin, C. and Sosa-Varela, J.C (2018). Developing a Theory of Focal Company Business Sustainability Efforts in Connection with Supply Chain Stakeholders, Supply Chain Management: An International Journal, Vol. 3, (1), pp 16-32.  https://doi.org/10.1108/SCM-12-2015-0461 

Padin, C.; Ferro, C; Svensson, G.; Hogevold, N., Sosa, J.C, Wagner, B, (2017). Validating the influence of stakeholders and sources when implementing business sustainability practices, Int. J. of Procurement Management, 2017 Vol.10, (2), pp.248 – 265.

Ferro, C., Ferro, C., Padin, C., Padin, C., Svensson, G., Sosa, J.C & Høgevold, N. M. (2017). Validating a framework of stakeholders in connection to business sustainability efforts in supply chains. Journal of Business & Industrial Marketing, 32(1), 124-137.

Lopez-Gonzalez, E.; Sosa-Varela, J.C.; Ortiz-Soto, M. and Dones-Gonzalez, V. (2016). El servicio al cliente como estrategia de lealtad para las empresas sociales. Multidisciplinary Business Review, Vol 9, Num. 2, pp.1, ISSN: 0718-400X.

Padin, C.; Ferro, C.; Wagner, B.; Sosa Varela, J.C; Hogevold, N. and Svennson, G. (2016).  "Validating a triple bottom line construct and reasons for implementing sustainable business practices in companies and their business networks", Corporate Governance: The International Journal of Business in Society, Vol. 16 Issue: 5, pp.849-865, doi: 10.1108/CG-12-2015-0163

Svensson, G; Høgevold, N, Ferro, C.; Sosa, J.C; Padin, C. and Wagner, B. (2016). A Triple Bottom Line Dominant Logic for Business Sustainability: Framework and Empirical Findings, Journal of Business to Business Marketing, 23 (2), pp. 153-188.

Padín, C; Otero-Neira, C; Sosa-Varela, J.C; Santos Corrada, M.; Magaña, I.; Svensson, G. (2016). Negative Emotions in Mexican, Puerto Rican and Spanish Hospitals: A Multinational Assessment of Service Settings, International Journal of Quality and Services Sciences, Vol. 8(1), pp. 17-37.

Høgevold, N., Svensson, G., Wagner, B., Sosa, J.C., Klopper, H.B., Petzer, D.J., Ferro, C. & Padin, C. (2016). The influence of stakeholders and sources when implementing business sustainability. International Journal of Procurement Management, Vol 9 (2), pp. 146-155. (ISSN: 1753-8432) (ABDC List 2013, C ranking)

Hogevold, N, Svensson, G, Padin, C, Sosa, J.C; Wagner, B.; Petzer, D Klopper, H.B (2016). Framing Stakeholder Considerations and Business Sustainability Efforts: A Construct, its Dimensions and Items. Journal of Business & Industrial Marketing, Vol 31 (2), pp 287-300.

Figueroa, C., Sosa, J.C., Juan, J. and Rivera, F. (2015). Modelo para la Evaluación de la Satisfacción Laboral en una Organización Policial. Dirección y Organización, Vol 57, pp 42-62

Hogerlvold, N.; Svensson, G., Wagner, B. Sosa Varela, J.C, Klopper, HB., Padin, C., Petzer, D. and Ferro, C. (2015). A Triple Bottom Line Construct and Reasons for Implementing Sustainable Business Practices in Companies and their Business Networks. Corporate Governance Vol. 15 Iss 4 pp. 427 – 443.

Sosa, J.C & Svensson, G. (2014). Business Strategies in Latin American Markets. Editors Article, Special Issue in European Business Review, Vol 26 (6), pp. 1-5.

Hogevold, N, Svensson, G, Padin, C, Sosa, J.C; Wagner, B.; Petzer, D Klopper, H.B (2014). Sustainable Business Models, Corporate Reasons, Economic Effects, Social Boundaries, Environmental Actions and Organizational Challenges in Sustainable Business Practices", Baltic Journal of Management 9 (3), pp. 357 - 380. (ID BJM-09-2013-0147.R1)

Castro, S., Pena, J., Ruiz, A. and Sosa, J.C (2014). Intra-country study of global competitiveness from the Double Diamond Approach for Puerto Rico, Costa Rica and Singapore, Investigaciones Europeas De Dirección y Economía de la Empresa, Vol. 20, No. 3, pp. 122-130 (doi: 10.1016/j.iedee.2013.09.001)

Sosa, J.C; Svensson, G.; Padin, C.; Magaña, I. and Santos, María de los M. (2014). An International and Comparative Study of Perceived Justice in Mexican, Puerto Rican and Spanish Hospitals, International Journal of Pharmaceutical and Healthcare Marketing, Vol 8 (3), pp. 248-264 (ID IJPHM-03-2013-0009.R1).

Sosa, J.C, Svensson, G and Mysen, T. (2012), Constituents of Buyers’ Satisfaction in Puerto Rican Business Relationships, International Journal of Electronic Customer Relationship Management, Vol. 6, No.2, pp. 193-215.