Artes Culinarias
ServSafe Proctor
Gerencia de Proyectos y Psicología Industrial Organizacional
Kanban: Técnicas y Herramientas para Mejorar la Productividad en Proyectos (Spanish Edition)
El uso de la tecnología y su impacto en el desarrollo profesional de estudiantes adultos.
C Navedo-Galíndez [GKA EDUTECH 2020] Congreso Internacional de Tecnologías en la Educación.
Pasantías en Gerencia de Proyectos como Estrategia de Enseñanza y Desarrollo de Competencias para Realizar Contribuciones a la Industria y Comunidad. C Navedo-Galíndez [2019] Congreso Internacional de Educación y Aprendizaje.
La afirmatividad de hombres ejecutivos en Puerto Rico CN Galíndez Universidad de Puerto Rico
La imagen del psicólogo industrial organizacional entre los administradores de personal CN Galíndez Universidad de Puerto Rico
Project Management Professional (PMP), Scrum Master, Six Sigma Green Belt, Educadora a Distancia, Authorized Training Partner Instructor - PMP, HIPS Training for Students, Faculty and Researchers CITI Program, IRB Training for Faculty, Students and Researchers in Social and Behavioral Research
Desarrollo Empresarial y Gerencia de Recursos Humanos
Emprendimiento, Gerencia Estratégica y Administración de Pequeños Negocios
Analysis of the use of memes as an exponent of collective coping during COVID-19 in Puerto Rico
Media International Australia, 1329878X20966379
Millennials & Snapchat: Self-expression through its use and its influence on purchase motivation
Journal of Business Research 125, 798-805
The gratifications in the experience of the use of social media and its impact on the purchase and repurchase of products and services
European Business Review 32 (2), 297-315
An analysis of sustainable consumption practices through the role of the consumer behavior in the circular economy
Journal of Consumer Behaviour
Hedonic and utilitarian gratifications to the use of TikTok by Generation Z and the Parasocial relationships with influencers as a mediating force to purchase intention
Journal of Interactive Advertising 23 (2), 114-127
Don't make ads, make TikTok’s: media and brand engagement through Gen Z's use of TikTok and its significance in purchase intent
Journal of Brand Management 30 (6), 535-549
Relationship between organizational citizenship and commitment in Puerto Rico banks
International Journal of Sociology and Social Policy 40 (7/8), 643-658
The role of organizational resilience in SME service innovation and value cocreation
Journal of Services Marketing 38 (4), 443-459
The Gratifications of Ephemeral Marketing Content, The use of Snapchat by the Millennial Generation and Their Impact on Purchase Motivation
Global Business Review, 1-12
Knowledge Management and Innovatuve Behavior: Police reform efforts in puerto Rico
Journal of Knowledge Management
Millennial Consumers: Gratifications through the use of Snapchat and its impact on impulsive motivations of purchase
Esic market Economics and Business Journal 49 (3), 501-516
Don’t make ads, make tiktok’s: media and brand engagement through gen z’s use of tiktok and its significance in purchase intent
J. Brand Manag 30, 535-549
Do not run out of toilet paper! The risk communication on perceived risk on consumer behavior during the crisis COVID-19
International Journal of Pharmaceutical and Healthcare Marketing 17 (3), 380-404
El servicio al cliente como estrategia de lealtad para las empresas sociales
Multidisciplinary Business Review 9 (2), 1-9
Media and anxiety in consumer behavior and its effect on decision making during turbulent situations
Journal of Marketing Communications, 1-25
Mentora certificada en emprendimiento, Adiestradora de Recursos Humanos, Adiestrador certificado en: Ice House Entrepreneurship Program Facilitator Training y Babson College Entrepreneurship Program y Facilitador Certificado para la Enseñanza de Cursos en la Modalidad a Distancia.
Contabilidad y Finanzas
Cadena de Suministros
María De Los M Santos-Corrada, José A Flecha-Ortiz, Evelyn López, Virgin Dones, Maribel Ortiz-Soto, Sandra Mena, Litza Meléndez (2025). Media and anxiety in consumer behavior and its effect on decision making during turbulent situations. Journal of Marketing Communications. DOI: 10.1080/13527266.2025.2527241
Rodriguez Gómez, E.; Sobrino Rodríguez, C.; Márquez, E.; Meléndez Ramos, L. (2020). Factors that promote organizational learning in human resources professionals in Puerto Rico, Human Resource Management Research, Vol 10(2): 40-44. Doi: 10.5923/j.hrmr. 20201002.03
Certification of the Echar Pa'lante Virtual Entrepreneurial Mentoring Program, in collaboration with Thunderbird School of Global Management, May 30, 2025 y Professional Certificate of Coursera, Google Project Management, January 5, 2024.
Panadería y Repostería
Serv Safe, Certified Working Pastry Chef y Certified Culinary Educator
Control de Costos, Finanzas Hoteleras y Operación y Manejo de Restaurantes
Hospitality and Events Management
Rodríguez-Negrón, M. A., Sosa-Varela, J. C., Santiago-Font, Z., & Flecha-Ortiz, J. A. (2025). Customer journey perspective on tourism service experience. Academia Revista Latinoamericana de Administracion, 1-26.
Santiago-Font, Z. (2017). Competencies Required for Success at the Single and Multi-Unit Management Levels in Hotels (Doctoral dissertation, Oklahoma State University).
CMP
Hospitalidad y Turismo Estratégico, Gestión de Alojamientos y Hotelería, Casinos y Entretenimiento, Recursos Humanos en Hospitalidad y Turismo, Servicio al Cliente y Experiencia del Huésped, Desarrollo Académico y Acreditaciones Internacionales, Liderazgo Organizacional en el Ecosistema Turístico e Innovación y Sostenibilidad en Hospitalidad
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